Customer Service/Vet Nurse - Hamilton

Part of Franklin Vets, Hamilton Small Animal Vets is a BESTPRACTICE-accredited clinic dedicated to providing gold-standard care. We pride ourselves on our team of skilled professionals who are committed to providing exceptional service to our clients.

About the Job

We need an experienced Customer Service/Vet Nurse to join our Hamilton team. You will take ownership of managing our nurse consult services, providing expert advice and support to pet owners. Responsibilities will include:

• Delivering exceptional customer service and fostering positive relationships with customers
• Managing appointment scheduling
• Retail sales, phone bookings and enquires, stock control, banking, end of day,
• Conducting nurse consults for routine procedures such as vaccinations, nail trims, and weight management
• Providing advice and guidance to pet owners on a variety of topics including nutrition and preventative care
• Assisting veterinarians with exams, treatments and procedures as needed
• Maintaining accurate patient records in ezyVet

About You

You‘re a Diploma qualified, experienced Vet Nurse with strong communication and interpersonal skills and the ability to prioritise tasks in a fast-paced environment. You’re a team player with a can-do attitude that brings out the best in those around you. Flexibility to work weekends as needed is a must.

Why Us?

We’re all about growth, wellbeing and recognition. We celebrate our achievements, support each other, and provide opportunities for professional development. Enjoy our social events, wellbeing initiatives, and benefits like discounts on products and services for your furry family members.

If you’re ready to develop your career with a company that values its people and their growth, we’d love to hear from you. Apply now with your CV and a covering letter.